When you visit our website, place an order, or create an account, we collect certain information to improve your shopping experience. This includes your name, email address, phone number, shipping address, and details about your orders.
We use the information we collect to fulfill your orders, process 10-day returns or 6-month fabric warranty claims, communicate with you about your purchases, and provide dedicated customer support. With your consent, we may also send you promotional emails about new collections and exclusive offers.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except trusted third parties who assist us in operating our website and conducting our business (e.g., courier services for delivery), so long as those parties agree to keep this information confidential.
We implement a variety of security measures to maintain the safety of your personal information. Your account password is securely hashed, and all transactions are processed through secure gateways.
If you have any questions regarding this privacy policy, you may contact us at support@alhisan.pk.